Your Smile Dental Care blog


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How often should you go to the dentist?

Why should I see a dentist if my teeth don’t hurt?

Your Smile is important and the health of your teeth has an impact on your overall health. But what if your teeth feel and look great to you?

Many people still believe that unless they are experiencing pain or have broken a tooth, it’s not necessary to see a dentist for regular examinations, but in a healthy mouth you shouldn’t be feeling any pain or sensitivity with your teeth!

 


“Pain should not be the only factor that makes you decide to go to the dentist.”


 

The fact is, dental pain is usually a warning that you have left an undetected problem too long.

Each tooth has a soft inner core consisting of blood vessels, lymphatic tissue and a nerve center. It plays an important role in the growth and development of the tooth, but once the tooth comes into the mouth, it is the lifeline that brings nutrients to the tooth and also sends out sensory signals in response to trauma and disease.

If you have ever broken a tooth or have had a painful cavity, you know the pain signals that your nerve sends out as a warning! However, it is actually located far enough away from the tooth’s outer surface that by the time an advancing cavity reaches the nerve it is usually too late to repair the problem with a simple fix.

The fact is, many oral disease are silent. We usually think that if our teeth are “quiet” that they are healthy, but you have to treat your oral health as you would your overall health.

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Regular maintenance check-up exams allows us to catch and manage the early signs of disease, before they become bigger, more complicated issues. At Your Smile Dental Care, we are here to help our patients restore their smiles to optimal dental health so that their future focus can be on prevention! We think that by encouraging our patients to maintain regular check-ups and cleanings and teaching them how to prevent dental problems before they occur is time well spent.

How often should you be going to the dentist?

That depends!

Our recommendations are based on your own individual, “specific to you”  oral health, medical conditions and lifestyle habits. Maintaining regular professional dental care allows us to monitor and evaluate your oral health and advise you accordingly.

Some people see us twice a year for their regular check-ups and cleanings, while others, who have more tartar build-up or who are at a higher risk for cavities and gum disease, need more frequent visits. It is important to understand that there are many changes in our lives that can impact our oral health and change the schedule of our dental visits.

 


“Even if you maintain an excellent oral care routine and always have good check-ups, you still need to continue a proactive attitude to help ensure that you and your dentist can always stay on top of things.”


 

And, it is especially important to take care of your teeth and seek professional dental care if you are in one of the following high risk groups below:

  • smoke or use tobacco products
  • are pregnant
  • have diabetics
  • have current gum disease
  • have a weak immune system
  • tend to get cavities or build up plaque
  • suffer from *dry mouth (see below)
  • have limited dexterity
  • have poor dietary habits
  • Snack frequently or sip a beverage other than water all day
  • have bulimia or acid reflux

*Dry Mouth: If you suffer from dry mouth your oral health may be at risk. People can develop dry mouth for a number if reasons, especially if they have:

  • diseases, such as bulimia, Sjögren’s syndrome, rheumatoid arthritis, diabetes mellitus or pernicious anemia, that alter the flow rate or content of saliva,
  • are receiving chemotherapy with drugs that cause xerostomia
  • are receiving radiation therapy directed to the head or neck.

 

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Early Detection

Knowing that here are also a number of oral health problems that can exist before you even begin to have symptoms will better help you understand why seeing your dentist regularly is so important for your oral health. We want to catch and treat problems early before they become more complicated.

If you’ve put off regular dental care – for whatever reason – do not delay any further. Your Smile is important!

 

 

Yours in Better Dental Health,
The Your Smile Dental Care team
(905) 576-4537
(416) 783-3533
www.yoursmiledentalcare.com

 


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What’s Brewing in your Mouth?

 

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GERMS!

You can’t see them, but you can sure feel, taste and even smell the hundreds of different types of germs that make their home in your mouth.

While many of these bacteria are harmless, others wreak havoc in the mouth causing tooth decay, inflammation of the gums and bad breath.

Let’s talk about bad breath. No one wants it, but everyone has it from time to time. Even though bad breath is a common condition and is oftentimes very embarrassing, it can also be an indicator of health problems in the mouth and/or rest of the body.

So what can you do to help fight bad breath as well as keep your mouth healthy?

 

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Aside from ensuring that you are in the habit of brushing your teeth 2-3 times a day and flossing daily, you will also benefit from following these other 13 tips:

 

1. Clean your tongue! Bacteria love to hide in the hair-like filaments that make up tbe upper side of the tongue, so don’t forget to also clean your tongue with a toothbrush or tongue scraper

2. Use an antiseptic mouth rinse once a day to help kill germs and fight bad breath

3. Reduce snacking in between meals. When you cut off the sugary food source that germs eat you also cut down on the number of acid attacks that occur in the mouth

4. Drink water often throughout the day to help wash away food particles and germs from the mouth and also prevent dry mouth

5. Eating a piece of sugarless candy or chewing sugarless gum will help stimulate saliva flow to wash away food debris and bacteria

6. Do not sip on sugary drinks or coffee/tea with milk, cream and/or sugar frequently or all day long

7. Consume alcohol and coffee in moderation as they also tend to dry out the mouth

8. Speak to your doctor if you suspect that you have a dry mouth condition as it can be an indicator of a health issue or be a side effect of medication

9. Ensure that other medical conditions like diabetes and heart disease is monitored by your physician regularly and is under control

10. Quit smoking or using other tobacco products

11. Eat a healthy, nutrient-rich diet that helps to control inflammation

12. Eating crispy, fresh fruits and vegetables also increases your saliva flow to help wash away other food debris and bacteria

13. Be aware that during illness and prolonged periods of hunger or fasting from meals, acids in the stomach can build up and cause foul breath also

 

 

Yours in Better Dental Health,
The Your Smile Dental Care team
(905) 576-4537
(416) 783-3533
www.yoursmiledentalcare.com

 


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Need to know what your Dental Insurance Plan covers?


Am I covered?

This is one of the most common questions that our patients ask us, whether it is in response to a recommended treatment plan or just a general inquiry.

It is an important question because it is obviously one of the greatest factors that a patient takes into account when considering dental treatment. And although, treatment may be necessary for your dental health, no one wants any surprises when it comes to finances.

 


“It is becoming increasingly difficult for dental practices to gather information from your insurer on your behalf.”


 

Even if you already have an employee booklet that was given to you by your employer, it can sometimes be difficult to interpret or may not explain all the limitations your plan may apply to your covered benefits. Under Ontario’s Privacy Act, it is becoming increasingly difficult for dental practices to gather information from your insurer on your behalf. Oftentimes, they want the subscriber of the plan (the employee) to be present in the office to grant permission and that is not always practical.

When a patients needs to be seen by a dentist for an unexpected emergency or last minute appointment, they do not always have the luxury preparing for their visit. If we have to initiate immediate treatment in order to save the tooth, waiting for approval of a cost estimate is also always a choice. An inquiry to the insurer over the telephone about treatment eligibility can be further complicated if they do not wish to disclose the information about the plan’s benefits without the policy holder’s written permission (regardless of the emergency circumstances) or they want to review the treatment case and dental images first.

This is just one of the many scenarios that take place when dealing with dental insurance. It can be an exercise in frustration especially when you are faced with having to make an immediate or timely decision about your dental health needs. When treatment cannot be delayed and is a same-day necessity, the uncertainty of insurance coverage can trigger an additional worry for patients.

 

Dental Speak

Understanding your dental policy and the terminology used can be confusing. If you ever want to call your insurer to get a general breakdown of your policy there are a number of important terms and questions you may want to know and understand before making an inquiry:

 

Basic Services – Most insurance companies classify routine maintenance and restorative treatment under basic services. These include, but may not be limited to, exams, cleanings, fluoride, x-rays, sealants, fillings and extractions. Your plan will likely limit the frequency under which they will pay for such procedures and you should be aware of these date/frequency limitations.

When making an inquiry to your insurer, you would ask: “What procedures are considered Basic under my policy?  How often can will these Basic services be performed?”

 

Major Services –  Most insurance companies classify Major as those services that go beyond the scope of routine procedures because they involve more complex or extensive treatment in order to restore or repair a condition where breakdown, loss or damaged has occurred.

When making an inquiry to your insurer, you would ask: “Am I covered for major services? What are those major treatments and the associated limitations that I should be aware of?”

 

Fee Guide (aka. Fee Schedule) – is an annual suggested fee structure that is put together by a provincial or state dental association and serve as a guide when dentists are billing patients. Most insurance companies will base their fees according to this annual fee schedule. In order to make a dental plan more affordable for an employer to offer to employees, they may choose a plan that pays at a previous year’s suggested fees. For example, if you have an appointment in 2017 and your dentist bills you at 2017 prices, but you plan pays out at 2015 prices, you will pay the difference in fees between these two dates. From year to year, some dental fees increase, some decrease, while others may remain the same price. Dentists are not required to follow any fee guide, but most do. If the dentist practices a specialty such as oral surgery or endodontics you should inquire about their fees.

When making an inquiry to your insurer, you would ask: “What fee guide does my plan follow?”  “Does it cover both General and Specialist practitioners?”

 

Deductible – Similar to a car deductible, it is the annual dollar amount you must pay before your insurance policy takes effect. It usually is an annual deductible and is applied to your first visit of the year. You may have a deductible for each member on your policy or just one for the whole family.

Case Scenario 1: If your first visit of the year is a covered expense under the terms of your policy and you are charged $100.00 for the treatment, under a policy family deductible of $25 your insurer will pay $75.00 ($100 minus the $25 deductible). Subsequent dental treatment for your family members within the year will not be subjected to this deductible as it has already been applied.

Case Scenario 2: If your first visit of the year is a covered expense under the terms of your policy and you are charged $75.00 for the treatment, under a policy family deductible of $100 your insurer will pay not pay anything as the $100 deductible has not been met yet. In fact, there is $25 still outstanding and will be applied to the next visit in that particular year. Subsequent dental treatment for your family members within the year will not be subjected to this remaining deductible as only $75.00 has been applied.

Sometimes, the deductible is only applied to certain treatment procedures such as major services. Understand that any premium or co-payments usually do not count towards this deductible.

When making an inquiry to your insurer, you would ask: “Does my policy have a deductible and is it single or family? How much is the deductible? Is it applied  to all covered procedures or only certain treatment?”

 

Annual Maximum – Most dental plans have a certain dollar amount that they will pay towards your dental treatment per year. It involves a specific benefit period (January to December for example) and once this maximum dollar is reached then you are responsible for paying any remaining costs. It is important to understand that, if at the end of this benefit period, you still have a portion of this dollar amount still available and do not use it, it is usually lost and does not carry over into the next benefit period. Annual maximums vary depending on the policy and they are another way that employers and insurers limit their costs. There may be a different dollar amount applied to basic treatment as opposed to major services. It may also be applied to each individual under the policy or be a dollar amount for the entire family.

Case Scenario 1: If you have an individual annual maximum of $1000 and you have seven cavities totaling $700 and have not used any other monies from your plan during that specific benefit period, then you still have $300 remaining.

Other consideration that can affect this dollar amount of deductible, co-payments and type of dental services – basic or major.

Case Scenario 2: If you have an individual annual maximum of $1000 and you have seven cavities totaling $700 and have not used any other monies from your plan during that specific benefit period, but your plan only pays 80% for this type of basic treatment and has a $25 deductible, then they will pay $535 toward the dental cost leaving you with $465 remaining.

Unfortunately, the annual maximums that many insurance companies offer do not match the realty of today’s dental healthcare costs.

When making an inquiry to your insurer, you would ask: “Does my policy have an annual maximum? Is it a single or family maximum? What period does it cover? How is it applied – basic, major towards any treatment? What happens to remaining dollars at the end of the benefit period? Does my policy have a lifetime maximum? How can I best keep track of this annual maximum?

*TIPSometimes, a patient needs a lot of dental treatment during their benefit period. They may choose to have only the treatment that is covered by their annual maximum, and then delay the remaining treatment until their benefit period renews. Sometimes, it may be a viable option for you, while other times, delaying dental treatment can lead to higher costs in terms of fees, pain, complications and disease progression. Always consult your dentist if you are considering delaying recommended treatment. Oral health can be unpredictable, especially if you do not visit your dentist on a regular basis.

 

Co-Payments (aka. co-insurance) – is the percentage of the procedure bill that your insurance does not pay. It is your portion of the dental cost. If your dental office bills your insurance directly, then you will pay this fee after each dental visit. If you pay your dentist first and are reimbursed by your insurer then they will pay the covered costs minus this co-payment.  Co-payment are usually expressed as percentages.

Case Scenario: your dental policy may cover basic procedures at 80% and major services at 50%. You will be responsible for paying the remaining 20% or 50% respectively. For basic treatment, your insurer will pay $60 of a $75.00 dental bill.  If you were charged $500 for a major service your insurer will pay $250.00. Other factors will also be accounted for such as annual maximums and deductibles etc…

Again, it is a way for employers or insurance companies to limit their costs of offering dental coverage. Not everyone is fortunate enough to have a dental policy that covers 100% of all treatment. Like a deductible, a co-payment represents your portion of your dental expenses. Some patients ask their dentists to waive or write-off their co-payments, but each dentist in Ontario has a legal and ethical obligation via-a-vis the insurance company to collect all co-payments from a patient.

When making an inquiry to your insurer, you would ask: “What co-payments am I responsible under this policy? Are there different co-payments for different types of procedures?”

 

Coverage period – This term basically means the period of time for which you or a member of your dental plan is covered for insured benefits. It can be used to describe a benefit year or the period of time that your policy is in effect. Some plans kick in only after a specified “waiting period”, so it is essential that you call your insurer to ensure that you are eligible to use the plan before you make a dental appointment. Additionally, you may only be covered for basic services for a period of time before any major coverage applies.

When making an inquiry to your insurer, you would ask: “When is the exact date that I can begin using this plan?” “Up to what age are my dependents covered and what conditions apply?” “What happens if I am laid-off or go on leave from my job?” “Is there a wait period for any procedures such as major treatment? “Is there anything else that can affect my eligibility under this plan.”

 

Single/Family – Single refers to the individual policy holder/employee and Family includes their spouse and at least one child. Single coverage usually costs less in premiums than a family plan. Clarify with your insurer who is covered under your plan and ensure that their personal information (spelling of name, date of birth etc…) is correct. If you are living in a co-habitation arrangement with a common-law spouse or separate with your spouse, ensure that you understand how it can affect their eligibility under the plan. Lastly, you may want to know if your yearly deductible applies to the family as a whole or each individual member of the plan.

When making an inquiry to your insurer, you would ask: “Does my policy cover my family?” “Do we have one maximum dollar amount for the whole family or do we have individual annual maximums?” “Is my plan’s annual deductible single or family?”

 

Frequencies – Your insurer often limits the number of times that they will pay for a particular dental procedure. The time lapse between two identical procedures and the limitation your insurer will place on having the same procedure performed again can be very problematic for patients if they are not aware of these plan limits. For example, you may be covered to have a check-up examination every 6 months. There are other plan frequencies applied to different treatment such as crown replacement (ie. every 5 years), orthodontics (ie. once in a lifetime), fillings (ie. once every 3 year for same tooth, same surfaces) or new patient exam (i.e. once every 36 months).

When making an inquiry to your insurer, it becomes a little trickier when asking about frequencies. If you think that a tooth has had dental tx performed on it in the past, your dental provider can make this inquiry to your insurer on your behalf.

 

Examinations – There are different types of exams that a dental provider may perform. The exam that is arranged for you depends on the situation and the amount of time involved for the dental provider.

Complete Exam (Procedure code 01101 baby teeth, 01102 mixed baby and adult teeth, 01103 adult teeth) – Exams that warrant a complete verbal, visual and radiographic (x-ray) evaluation of a new patient or of an existing patient that requires a more comprehensive assessment of their oral health status. It generally centers around in-depth information gathering to the extent that allows the dental team to acquaint themselves with a patient’s past medical/dental history, chart pre-existing dental work, diagnose current conditions and develop a plan for future care. Most insurers pay for this every 2-3 years.
Recall/Check-up (Procedure code 01102) – A regular, periodic maintenance examination of a pre-existing patient to ensure no dental problems/issues have arisen since your last check-up exam. It usually coincides with  a regularly scheduled cleaning. Every 6-12 months
Emergency Exam (Procedure code 01105)- An exam that is required in an unexpected, urgent situation such a fractured tooth, extreme pain or swelling of an area of the mouth. Insurers may limit how many of these exams can be done outside of your regular check-up exam.
Specific Exam (Procedure code 01104)- An examination that is required apart from your regular check-up exam for the assessment/diagnosing of a specific area or tooth of concern and is not urgent in nature. Again, your insurer usually place limitations on the frequency of this type of exam.

When making an inquiry to your insurer, you would ask: “How often can I have a check-up exam?” “What are my plan’s frequencies concerning emergency and specific exams” “How often can I have a complete new patient exam?”

 

Specialist – If you have been referred to a Specialist, typically their fees are higher than the suggested provincial fee guide for General dentists. Additionally, you will usually pay up front for your treatment at a Specialist office and be reimbursed by your dental insurer according to the terms of your policy. Although your insurer may not cover all of the fees, it may at least defray some of the cost. Ensure that you know the payment policy of the Specialist you will be seeing and how you are to submit a claim for treatment to your insurer.

When making an inquiry to your insurer, you would ask: “Does my policy covers Specialist fees and at what percentage and up to what maximum dollar amount?”  

 

Composite on molars – This is term that is used to describe a white filling on a molar. Some plans will only pay for an amalgam fillings on back teeth where aesthetics are less of a concern since most people cannot see your back teeth. Many dental offices no longer provide amalgam material as a choice for fillings when a tooth is decays or fractures. There is a cost difference – with the composite white filling being slightly higher in price – so insurers will scale their payment of white fillings to the amalgam price.

When making an inquiry to your insurer, you would ask: “Does my plan cover composite on molars?”

 

Dual Coverage – This is when a patient has dental coverage through 2 separate dental plans – usually their own plan and then an additional plan through another employer, school, spouse or partner. Other dependents and children oftentimes have coverage through both parents. When there is eligible coverage under 2 dental plans one becomes the Primary plan that pays first and the other plan is the Secondary policy that pays all or some of the cost that the Primary does not. When submitting your claim to your Secondary insurer, you will need to enclose proof of Primary insurance payment before they will cover the remaining cost. You may not “double dip” meaning – both insurers require that you fully disclose the presence of dual coverage as you cannot claim your dental fees in such a manner that results in both the Primary and Secondary insurers reimbursing you or the dentist for more than 100% of the claim. Having 2 plans to help defray the cost of dental treatment helps to lower your out-of-pocket expenses, not profit from it. When your Primary claim is submitted, it will include details that will indicate to your Primary insurer that you have Secondary coverage and vice versa. If, for whatever reason, you no longer have the benefit of a Primary plan, you may need to provide proof to the Secondary insurer before they step up to their new position as Primary Benefit provider.

When making an inquiry to your Secondary insurer, you would ask:  “What kind of proof do you require to pay a Secondary claim?” There are two types of Statements of proof that are available – both referred to as EOB: Explanation of Benefits. One is the statement that the Primary carrier sends along with the dental cheque (it may be in postal, email or online form) while another form of proof that is sometimes accepted is the insurer’s response to the electronic submission that your dental office sends over a specific carrier network online and has the phrase EOB on the response.

 

Secondary payments – The is the benefit/money that is paid by a Secondary insurer as in the case of dual coverage or a Health Spending Account. See above. They are not the initial insurer that pays for a dental claim.

 

Health Spending AccountA Health Spending Account is a type of benefit that provides payment for healthcare-related expenses that are over and above any insurance benefits that an employee may have. Typically, a patient would pay the dentist bill first then provide receipt of payment to their HSA for reimbursement.

When making an inquiry : You would make any inquires about a HSA to your employer or  Human Resources department.

 

Orthodontic coverage – This refers to any type of treatment involving re-positioning of teeth like dental braces. It is typically categorized under major treatment and often has it’s own lifetime maximum and co-payment limitations. Generally, your orthodontic provider will submit a treatment plan to your insurer for consideration before any benefits will begin to be paid out and usually these costs are paid out over the course of  the treatment.

When making an inquiry to your insurer, you would ask: “Does my policy include orthodontic coverage?” “What is the maximum dollar mount I can claim under orthodontics and is it a lifetime maximum?” “Is there an age restriction?” “Does treatment have to be provided by an orthodontist?”

 

Assignment of benefits – As a courtesy to patients, some dental offices will submit and bill your insurance company directly then wait for payment of the covered portion of treatment. Dentists are not required to do this. The full cost of the procedure is ultimately your responsibility. Understand, that many offices may not offer assignment of benefits for a number of reasons. It is getting increasingly difficult to do business with or make inquires on behalf of patients to insurance companies who implement very strict information policies based on their interpretation of Ontario’s Privacy Act. Lastly, dentists treat you based on your needs – not your dental plan. A dentist is still obligated to recommend treatment based on sound, evidence-based diagnosis even when your benefits do not completely match your health needs. Providing dental care while being a third party and fee collector to an agreement between a you and your insurer is a relationship that many healthcare providers do not wish to engage in.

When making an inquiry to your insurer, you would ask: “Will you make payment directly to my dental provider?” “Do you accept electronic claim submissions?”  Your dental office will then have additional information about this electronic claim process.

 

Estimates – A written treatment plan (and images/x-rays, if requested) that is submitted to your insurer to determine whether any or all of the dental procedures in the treatment plan will be covered by your plan. Most insurers no longer provide verbal authorization over the telephone and recommend that you send them an estimate for any treatment over $300-$500. In this way, you will know in advance what your plan will cover and what your out-of-pocket expenses will be. It is important to remember that a pretreatment estimate does not guarantee payment from your insurer. Your insurer will calculate benefits according to your current eligibility, any deductibles that may be applied and how much is remaining of your yearly allowed maximum.

When making an inquiry to your insurer, you would ask: “Can you tell me over the phone if I will be covered for “such and such” treatment.  If not, approximately, how long will the estimate process take?” When making an inquiry to your dentist, you would ask: “Will you submit an estimate to my insurer for the proposed dental treatment and await their reply before we proceed?” Will it be safe to postpone advised treatment until my insurer replies?”

 

Age Limitations – This is another restriction in coverage and applies to limiting or denying benefits based on age. An example is fluoride or orthodontic braces that may be limited to children under a certain age or the termination of coverage once a dependent reaches adulthood. Many plans allow dependents to still remain eligible for benefits as long as they are still in school full time and can provide proof of this. Ensure that you provide your insurer with any pertinent information they require for your post secondary school aged child to remain eligible.

When making an inquiry to your insurer, you would ask: “What are the age restrictions that limit the eligibility of any members on this plan? What information do you require in order for my post secondary children to remain eligible?”

*TIP – Know the date when your child will no longer be covered under your policy due to any age/school restriction and ensure that they receive a comprehensive dental examination and complete any recommended/outstanding treatment before this date. Waiting until last minute will put unnecessary time constraints on both you, your dependent and your dentist.

 

EOB – A statement issued by your insurer showing what the dentist billed for each procedure and how much the insurer paid. Oftentimes, the statement will contain additional information with respect to why a particular procedure was not covered, the remaining balance of your yearly allowable maximum and perhaps some information pertaining to frequencies.

When making an inquiry to your insurer, you would ask: “How will I receive an accounting of what my dentist billed and what you, the insurer pays – Email? Online? Mail?

 

Other Consideration….

Alternative  Provision: When it comes to dental treatment, your dentist will usually make recommendations based on your individual circumstances. You may be fortunate enough to have several different options available to you. When it comes to options, however, each option generally comes with their own set of advantages/disadvantages in terms of cost, material, long-term prognosis (outcome), stability, patient comfort and compliance, success, limitations, etc.  When it comes to your insurer providing payment for any particular treatment, you are limited to the terms of your policy.

Alternative  Provision 1: Your insurer may agree to pay for your treatment, but only if your choose a less costly option or another treatment option of their choosing. The least expensive alternative is not always the best treatment option for you. For example: Your dentist may suggest a crown for a tooth that has been heavily restored and your insurer may only pay for the tooth to be repaired using pins and filling material. What happens when that tooth breaks sooner than later because the filling did not provide the necessary coverage/support/strength? What happens if the break extends down into the root and the tooth has to be removed?

Alternative Provision 2: Your insurer may agree to pay for your treatment, but will only pay out at the price of a less costly option or another treatment option. For example: Your dentist may suggest an implant in the area of a missing tooth. Your plan may provide benefits for a less expensive option, but agrees to pay for your implant, but only up to the price they would have paid for the less costly option.

It’s great to have dental coverage until you find out that your plan does not cover your individual needs – needs that become more complicated with due to age, neglect accidents, disease or wear. Remember, your dentist treats you not your dental plan.

 

Pre-existing Conditions – There may be a clause in your policy that restricts benefits if your particular condition already existed before you had your current dental plan. One such common condition is the “Missing Tooth.”  If your dentist recommends that that you replace a missing tooth/teeth with a bridge, implant or denture, but this tooth was removed before you were insured under your dental plan, your insurer may not pay any money towards restoring your condition back to ideal dental function. Likewise, for treatment of gum disease if they can prove that the condition of your gums and supporting structures of the periodontium were already compromised before your plan came into effect.

 

Whew!

This is a lot of information to take in.

In dentistry, we work with many, many different types of dental plans – all with various limitations and rules. Although a dental office may become familiar with a certain number of dental plans in their particular area or community, it is not practical to expect dental staff to be fully knowledgeable of all the individual plans available.

Your dental coverage is usually part of an overall benefits package offered by your employer and is designed to help employees offset their healthcare expenses. It is generally not based on your dental care needs – needs that are necessary to keep your smile happy and healthy!

 

Help Us to Help You!

Prevention is the number #1 way to keep dental costs down!

Prevent dental disease by practicing good oral hygiene and nutrition.

– Brush and floss daily
– Limit sugary drinks and snacks
– Don’t smoke or use tobacco/marijuana products
– See your dentist at least once a year for a thorough examination and cleaning.
– Except for water, space your food intake to 4-5 hours apart to allow saliva to repair damage from acid attacks. – – If you must snack, choose raw, crunch vegetable or fruit.

Prevent  insurance complications for your dental office by informing them of any policy or personal life changes that could alter your coverage such as: changes to employment status changes (as in the case of a temporary layoff), a child in post secondary school or a change in marital status.

Prevent small issues from becoming bigger problems by maintaining regular recare visits and attending to dental issues when they are small and under control. This will go a long way in reducing the likelihood of unexpected emergencies and their associated costs in terms of pain, dental fees and future restorative care.

Prevent dental cost surprises by understanding the ins and outs of your dental plan including what’s covered, limitations and what you are expected to pay before having treatment done.

Prevent future worries by taking the time now to consider future dental costs when planning for your overall healthcare needs in retirement.

Prevent disappointment by taking the time now to discuss treatment options and expectations with your dentist. This includes asking about any risks, future maintenance, long-term prognoses, as well as the consequences of delaying or opting out of treatment.

Prevent any miscommunications by practicing good dialogue techniques with your provider, including the insurance company. Practice active listening, repeat back what you understand and ask for clarification when necessary, be open about your concerns including financial considerations, voice any objections immediately, know what your portion of the bill will be etc…

 

Understanding dental insurance is crucial to making smart decisions about your dental plan’s features. Now that you have a solid grounding in the basics of dental insurance, you’ll be better prepared to understsnd you own plan’s features and help you and your family get the dental care you need!

Who’s taking care of Your Smile?

 

 

 

Yours in Better Dental Health,
The Your Smile Dental Care team
(905) 576-4537
(416) 783-3533
www.yoursmiledentalcare.com

 


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Medications and YOUR SMILE

Are Medications Ruining YOUR SMILE?

We are seeing a growing number of patients that are experiencing dryness of their mouths and a number of dental issues associated with this dryness.

In fact, some dryness of the mouth can be so severe that it is not just uncomfortable, it becomes very painful. Additionally, there are times when the throat is so parched, that a person can’t even swallow.

The Importance of Saliva

You may not have given much thought about saliva, other than the fact that the mouth is moistened by it, but the production of saliva is an important process in the mouth. It not only moistens, but it helps control the levels of  bacteria and fungi in our mouths, aids in chewing, tasting and digestion, cleans, protects and remineralizes teeth, and neutralizes our mouth after acid attacks.

Naturally, when a patient complains about a decrease in the quality and quantity of their saliva, we become concerned.

The condition of persistent dry mouth is called Xerostomia and it is a common side effect of many of the prescription and non-prescription medications we may be taking as well as a manifestation of certain diseases such as Aids, anemia, stroke, hypertension, cystic fibrosis, arthritis, Parkinson’s disease, cancer, diabetes and a condition called Sjogren’s syndrome.

Your saliva output can also be damaged by medical treatments such as radiation and chemotherapy, smoking/tobacco products, menopause and dehydration from illnesses, bulimia, excessive sweating, diarrhea, blood loss and burns.

Because our bodies are about 60% water, even a small drop in hydration can affect us immediately, let alone long term. There are over 500 medications that list dry mouth as a possible side effect.

Check out the Colgate Oral Care webpage where the classes of prescription drugs that affect the salivary glands are listed.

 

 

 

If you suspect that you are experiencing dry mouth, speak to your family physician and even your pharmacist as soon as possible. They can, hopefully, find a solution that is right for you.

As dentists, we can recommend that you:

  • Restore any dental issues that have arisen due to dry mouth.
  • Ensure that you are brushing at least 3 times/day and flossing before bed.
  • Limiting your meals to 3-4/day and spacing them out 4-5 hours apart
  • Reduce the amount of sugar you intake
  • Ask your doctor to suggest the vitamins supplements that are right just for you
  • Choose a product from your local pharmacy for help with dry mouth. This includes, sprays, rinses and special toothpastes. You may have to try a few until you find one that works best for you.
  • Chew sugar-less gum or suck on sugar-free lozenges
  • Drink more water
  • Using a humidifier in your bedroom at night
  • Use a fluoride rinse at bedtime
  • If you use a mouth rinse choose an alcohol/peroxide-free product
  • Avoid weather and activity that causes excessive sweating
  • Use a nasal spray if you are experiencing sinusitis
  • Avoid tobacco, alcohol, caffeine, carbonated beverages and highly acidic juices
  • Avoid dry food such as crackers and toast
  • Avoid very salty foods

Unfortunately, if dryness of the mouth persists and is left unchecked, it can lead to tooth decay, mouth sores and gum problems. If you would like more information about dry mouth, please follow the link below:

 

 

 

Yours in Better Dental Health,
The Your Smile Dental Care team
(905) 576-4537
(416) 783-3533
www.yoursmiledentalcare.com


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The New Patient Exam

 

 

Because there is a doctor shortage in Ontario, most people do not have the luxury of choice once an opening in a practice becomes available. They either accept the physician available or wait further.

However, dentists are plentiful in many Ontario cities. Nonetheless, having too many choices can also frustrate your search for a new dentist. Life is busy and oftentimes too many choices can be overwhelming.

If finding “the one” is proving to be more difficult than you anticipated, we hope that you will find all the information you are looking for in our blog:   Tips: Choosing A New Dentist

What is involved in a New Patient Exam when you see a new dentist?

We get many calls to our office from people asking if we are accepting new patients. At Your Smile Dental Care, we love welcoming new people to our dental family. Your first phone call to our office is the first step in understanding what to expect during your first visit and how to prepare for it.

 

Record Transfer

Your previous dental history often provides information that may be vital to your future care with a new dentist. As such, your dental records can be transferred from your previous dentist to our office by signing a release form that gives your current dentist permission to transfer your private dental information. Because this is a process that dental offices carry out routinely, records are usually transferred in a cooperative and timely fashion so that they can be reviewed by our staff before you come in for your first appointment.

Alternatively, some people prefer to begin this process at their current dental office. The key point is that this undertaking requires your signature. Some offices simplify this process by sending you the documentation to your mobile device for an electronic signature or for you to print, sign, then photo capture before sending back. The idea is to get the process started quickly and efficiently so that there is no interruption in patient care.

 

Booking Your Appointment

Once the records are received and reviewed, a New Patient appointment can be scheduled for a convenient date and time. Sometimes, this appointment can be booked in advance and in anticipation of receiving your dental history records promptly. Knowing what to expect during your first visit depends on your individual dental needs – be they Check-up, Emergency or Consultation

The 3 Types of New Patient Exams

 

1. The Complete Exam

Because you will be a new patient to the office, you will have a full exam even though you may be due for your periodic check-up exam.

Why do you need a full exam?

Many things can alter your oral health care in between dental visits. As a new patient to our office, it is necessary to evaluate and become familiar with your dental and medical history and current status before we even pick up any instruments to clean your teeth. This initial exam is a very important step and consists of a detailed and thorough exam and information gathering session. It will include:

  • A review of your medical and dental history
  • An examination of all oral structures in your mouth, not only your teeth
  • Your teeth will be checked for things like decay, wear, damage, bite, mobility etc.
  • Your gums will be examined for pocket depths, bleeding, recession, and overall health
  • An oral cancer screening will be performed
  • Your past dental work will be checked for signs of damage, wear, fracturing, looseness, etc.
  • We determine if x-rays will be necessary to help us access and identify areas of concern
  • As we examine we chart of all this data
  • When we move onto the cleaning phase of this appointment, we continue to analyse your dental health
  • We will discuss al findings with yo and recommendations will be made, including any treatment plan going forward
  • Of course, we will encourage you to share your thoughts and concerns with us during this examination

Naturally, all of this takes times and is a crucial step in getting to know you, your health and your individual needs.  The more we know about you and your overall health, the more effective we can be in addressing your dental care needs. Your subsequent dental cleaning will then be tailored to your “specific to you” needs. For any future dental check-ups, we will have a baseline and reference point that allows us to provide continuity of care.

 

2. The Immmediate Exam 

If your dental concern is of an immediate or emergency nature, then you are likely seeking an appointment as soon as possible. Understand that there is a difference, however, between what is considered an emergency and a non-emergency issue.

A true dental emergency is typically anything that involves any dental issue that requires immediate attention in order to save a tooth, if there has been a traumatic injury involving bleeding of the mouth or if you need relief from severe pain. Most offices can accommodate you into their same or next day’s schedule with the anticipation of providing you with an assessment then determining what form of relief or temporary treatment can be offered immediately. A discussion will then take place concerning what long term remedies may be necessary for your “specific to you” dental issue.

A non-emergency new patient appointment would concern a dental problem that poses no immediate threat to your teeth or life, as in often the case with infections or trauma. Some examples are a lost fillings, chipped tooth, moderate pain/discomfort that you can manage with some pain relief, or the recementing of fixed dental work like crowns, bridge or braces.

 

3. The Consultation Exam

Perhaps you do not have an immediate problem, but are looking to move forward with some elective or comprehensive dental treatment. You may just wish to have a dentist offer you some treatment options or a 2nd opinion. This is especially common with patients who are interested in teeth straightening, implants, cosmetic treatment or complete dental makeovers.

This no-hassle, first New Patient appointment will likely consist of some information gathering and a discussion about your “unique to you” dental situation. A visual exam can only yield so much information. Having current radiographs or other pertinent dental records available for this visit will allow the dentist to assess your current dental status more accurately before offering an informed recommendation. For more complicated issues, sometimes a secondary visit is necessary. Which brings us to…

 

Why do different dentist offer different treatment plans?

 

 

No two patients are alike and that is important to understand when you are comparing your dental options with another person. The confusion arises when different dentists offer different recommendations for the same patient. It is important to understand that you are fortunate if you have more than one option available to you. It means you have choices!

Your dentist is there to help you make an informed decision based your dental health, finances, values and your commitment to maintaining a healthy mouth moving forward. Dentists, themselves, come to their conclusions based on a variety of factors including training, occupational experience, office technology, passion, thoroughness of patient assessment, confidence in patient’s future compliance/efforts, prognosis,  and whether they are conservative or progressive in their approach to patient care.

Lastly, it can also be a challenging situation if a person is looking for a quick, inexpensive and long-term solution for rather complex dental issue.

How can you prepare for your first visit to a new dental office?

There is some information that must be gathered in order to ensure that there is continuity of care and to identify any medical issues or medications that can challenge your dental care going forward. To ensure that all information pertinent to your care is available to your new office, be prepared to bring with you or arrange for the following:

  1. Updated medication list.
  2. Family doctor’s name and telephone number.
  3. Details surrounding any current medical treatment you are receiving.
  4. Your dental insurance information. Most people have a dental ID card that has been issued to them by their employer/school. In the absence of this, be prepared to have your insurance information written down including – Name of employer, Name of Insurer, Policy and ID number
  5. If you are anticipating that your first visit will be an expense covered by your insurer then you will likely want to ensure this. Your new dental office will usually work with you to gather this information and will likely be part of the records release process from your previous dentist in addition to contacting your insurer.
  6. The need to take a prophylactic antibiotic before any dental treatment is a decision that should be made in consultation with your physicians and is a matter that should be reviewed regularly. If you have been advised to continue being pre-medicated before dental treatments, inform your new office in order to ensure that you are prepared for treatment.
  7. Confirm your appointment the day before you arrive to ensure that all pertinent information has been received
  8. Don’t forget to brush and floss your teeth!

 

We hope that you now have a clearer understanding of what different new patient visits consists of. To make an appointment at Your Smile Dental Care or to get more information about your first visit, call us at (905) 5SMILES. You’ll be glad you did!

 

Yours in Better Dental Health,
The Your Smile Dental Care team
(905) 576-4537
(416) 783-3533
http://www.yoursmiledentalcare.com

 


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Too Much of a Good Thing

10-03-2014 2-45-27 PM - CopyEveryone likes the look of clean, white teeth. White teeth imply health for many and don’t we all want to look and feel healthy?

So many people want whiter than white teeth that many will often go to extremes to get it. Make no mistake – we love white teeth too and promote the use of whitening in our office, but when it comes to overdoing it, we have seen a few unfortunate mishaps arise from the DIY playbook.

Beautifying teeth is nothing new, but we’ve come a
long way
 from the corner shop barber/dentist

Having white, clean looking teeth isn’t a new fad. The Victorian were trending the whole arctic white teeth thing long before us. Unfortunately, they learned too late that the practice of rinsing with nitric acid may have given them blindingly white teeth, but it cost them their enamel along the way. Many were left with a mouthful of rotten stubby teeth soon afterwards. We see the same type of enamel erosion caused by stomach acids on the teeth of bulimic patients or on those who consume large quantity of acidic drinks.

And long before the Victorians, the ancient Egyptians, Romans, Greeks, Asians were all using various items and methods to whiten and also cosmetically alter their teeth. So, beautifying teeth is nothing new, but we have come a long way since from the corner barber/dentist for a shave and a little dental work.

Moderation is a word we prefer, especially when we advise our patients about brightening up their smiles. Today, we are finding that patients are not only going to the extreme when it comes to whitening, but tooth brushing as well. Understanding that the beautiful sheen to your very calcified enamel needs to be protected, can go a long way when choosing what you will use to keep it bright & clean.

Online Remedies

YSDC3Although we know better today, the explosion of both credible and incredible online information can be both empowering and dangerous to those seeking a more convenient and holistic approach for their healthcare needs. Home remedies have been around forever and some are still with us because they have stood the test of time in both effectiveness and safety.

A quick search online will yield you all kinds of home remedies for healing or whitening teeth. Home dental care remedies may soothe or calm down an aggravating dental problem, but if the problems persists, you should see your dentist right away.

Attending to a dental issue while it is small is much easier to correct than allowing it to spread or get much worse.  When using at-home whitening recipes you must be careful not to use ingredients that are highly abrasive to teeth or acidic enough to erode enamel. Acidic or course products prove to be very counter-productive in the long run as they wear away enamel with their corrosive or abrading properties. If you are considering whitening your teeth with an online remedy or DIY kit, we advise that you also consider discussing the benefits and risks with your dentist beforehand.

Although, we’ve tried to warn people about the hazards of some of these remedies, we face a growing number of skeptical people – people who are dubious of our advice rather than these online claims. Unfortunately, they may not have seen the consequences firsthand as we have.

Everything in Moderation – including Abundance

 

Hard Bristled Toothbrushes

06-06-2016 3-31-18 PMThere are still many people who are diehards when is comes to using hard-bristled toothbrushes and what’s even harder is trying to convince them otherwise.

To some, it stands to reason that the harder the toothbrush, the more efficiently plaque and build-up can be removed from tooth surfaces. In fact, many people do not feel that they’re getting their teeth “clean” unless they are using a stiff, hard bristled toothbrush and scrubbing forcefully. Sometimes, we suspect that if Comet came out with a toothpaste, it would be a hit with some consumers. All kidding aside, you’ll also find all kinds of conspiracy theories online about the dental industry pedaling soft toothbrushes so that there WILL be buildup and cavities and destruction and that is unfortunate.

Any buildup that cannot be removed with a soft or even medium toothbrush, will not come off  without professional cleaning

The idea behind soft bristled toothbrushes is that the softer the bristles, the more “splay” or flexibility the bristles have to really get at those hard to reach areas in and between teeth. And unlike hard bristles that can cut gum tissues and allow harmful bacteria into the bloodstream, soft bristle are gentle on your gums. What you’re looking for in a toothbrush is one that allows you to apply the ideal pressure and bristle action to both stimulates the gums and provide the necessary protection of these tissues. With hard bristles, it is almost impossible to avoid tissue trauma and eventual gum recession.

Important: Any buildup that cannot be removed with a soft or even medium toothbrush, will not come off  without professional cleaning and scrubbing vigorously will only lead to damage of the supportive gum tissue that surrounds and protect the teeth. Even dentures do not need to be cleaned with a hard brush if they are being cleansed daily. Hard brushes can create scratches and grooves and remove that nice looking, buffed sheen on a denture.

How to Brush Properly

Holding your toothbrush to the gum line at a 45 degree angle, use very light pressured strokes in either a circular motion or a vibrating motion. Roll your toothbrush downwards towards the biting surface of the tooth. When you brush, your toothbrush should come in contact with your gums to adequately remove all the plaque where your gums meet your tooth. “Scrubbing” damages your gums even with a soft toothbrush. Using a hard brush doesn’t prevent tartar buildup. Tartar builds up because of ineffective tooth brushing. We have patients with the best of oral hygiene who still get build-up and need to come in for regular dental cleanings.

Watch our tooth brushing video: Dental Care Instructions

 

 

Diet

Do you ever wonder why that despite your efforts to brush and floss regularly you still end up with cavities and gum problems?

While good oral hygiene habits are essential for healthy teeth and gums , the spacing of meals is equally important. Minimizing the harmful attacks from the bacteria in our mouths go a long way in preventing the destruction of teeth and their supportive tissues. The severity of damage depends on how long and how frequent acids are allowed to be in contact with teeth.  Sticking to 3 healthy meals a day and avoiding the urge to snack will reduce the number of acid attacks that dissolve enamel and allow the necessary time (4-5hours) for your mineral-rich saliva to neutralize your acidic mouth and repair the damage from bacterial acids. Learn more here:  Getting the Upper Hand on Cavities

 

Your Partner in Dental Health

We  are pleased that more patients are wanting to take an active role in their dental care by improving the look of their smiles. It’s easier than ever to get great looking teeth, but safety and moderation are the most important considerations for the health and longevity of Your Smile.

 

 

2017-06-12_16-09

A bright, healthy smile is always in fashion,
The Your Smile Dental Care Team
(905) 576-4537
(416) 783-3533
www.yoursmiledentalcare.com

 


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Healthy Summer Teeth

Summer is officially here!

 

We’re looking forward to all that Summertime has to offer after one of the wettest Springs on record!

We know that rain is necessary for healthy flowers and crops, we just hope that it limits itself to overnight and the periodic shower during the hot, midday sun.

Speaking of respite from the sun, a cold, refreshing treat goes a long way to help beating the Summer’s heat.

Without raining on your summer fun, we want to remind everyone that it is very important to limit the amount of snacking in between meals to reduce the number of acid attacks that occur in your mouth during the day. Sometimes, in the hot weather, this can be a tall order to fill when you are looking for ways to cool down and stay hydrated.

If sunshine is your 2nd favourite accessory next to Your Smile,  keep in mind the idea of “Smart Snacking” so you can still beat the heat and keep your teeth safe.

 

Here are some tips to protect Your Smile this summer: 

1. Water – Water is still nature’s healthiest choice to help you stay hydrated. Zero calories and zero sugar!

2. Sweetened Beverages – If you are looking for some tasty excitement in your water there are recipes that you can find online made with xylitol as a sweetener. The great thing about using xylitol is that is helps prevent tooth decay by reducing the growth of bacteria in our mouths and blocks acids that can erode our enamel. It occurs naturally in many fruits and vegetables and once extracted to be used as a sweetener it looks and tastes like table sugar but contains 40% less calories. You can purchase xylitol in most grocery and health food stores, just be sure to read the ingredients to ensure that it does not contain other “sugars.” You may also want to try “infused water” that can be low in sugar is you choose the right fruits, vegetable and herbs. There are lots of recipes online for infused water.

3. Cheese – Eating a cube of cheese before eating will coat your teeth with a special protein called casein for added protection.

4. Low Sugar Fruits – There are fruits/vegetables that are lower in sugar than others like cucumbers, raspberries, guava, cranberries, apricots, rhubarb, and kiwi. Presentation can make all the difference when offering them as a summer treat, so consider arranging them into kabobs, using cookie-cutter shapes or serving them in a melon or fancy glassware to make them more appetizing. Watermelon contains natural-occurring sugars, but because of their high water content it dilutes the affects of these sugars while increasing saliva flow.

5. Smoothies – Blending low sugar fruits/vegetables then freezing them into delicious and healthy smoothies, chilled beverages or frozen popsicle treats is a healthy snack alternative for all ages.

6. Yogurts – can be chilled/frozen or made into delicious parfaits that you can top with other fruits and granolas. You can also coat fruits in yogurts then freeze.

7. Sugarless gum – Chewing gum that contains xylitol promotes saliva flow and reduces bacteria buildup. Saliva goes a long way in neutralizing our mouths and healing the damage of acid attacks that occurs when we eat sugars and starches – even naturally occurring ones.

8. Oral care – Summer can be a busy time with more recreation, vacations and relaxation. Sometimes we become so busy and away from our home that brushing and flossing becomes an afterthought. Remember to bring your toothbrush kit with you when you travel and rinse with water after eating if you can’t get to your toothbrush right away!

9. Junk – Ice creams, popsicles, slushies, soda pops – they all sound like refreshing and tasty hot weather treats, but they can wreak havoc on your oral health. Here are a list of the worst foods for your teeth:

– hard candies
– chewy candies
chewing on ice cubes
– dried fruit
sports drinks
– energy drinks
– soda pop
sipping coffee/tea that with sugar added all day long
– gum with sugar
– highly acidic foods like lemons, pickles and
– chips and crackers

10. Habits – Sometimes, it’s just a matter of habits – some good, others bad. Summertime, and in particular, vacation time, can often turn into a free for all. You can still appreciate all that this fun season has to offer without compromising Your Smile. Oral health isn’t the only thing that will thank you for your wise summer choices. There is an overall health benefit from choosing a healthy lifestyle, so that when you do want to “indulge” a little, you can do so guilt-free.

 

 

 

Have a Great Summer,
The Your Smile Dental Care team
(905) 576-4537
(416) 783-3533
www.yoursmiledentalcare.com