Building Relationships ~ One patient at a time!
She brightens up our office every time she walks through our doors. One day recently, we asked her about this sunny disposition of hers when it comes to her appointments and her answer turned into this wonderful story that she then wrote down afterwards when she got home and sent it to us. We feel privileged to share it with you.
I get excited when I get to come in and get my teeth cleaned. There’s nothing like that fresh, just polished feel after a check-up and cleaning.
When it comes to my comfort level at my dental office, I’ve never really thought about it. I’ve been coming here all of my life and I feel a great connection with the whole team. When I come in, I get a chance to catch up and share what’s going on in my life with everyone and I know they truly care about me. Everyone’s been here, like forever and I have a connection here like no other healthcare place I attend.
One time when I was in about grade 10 we had a class discussion at school about fears. I couldn’t believe it when so many hands went up to choose, “the dentist!” I was like, “What?” I honestly couldn’t relate. I always looked forward to my trips to Dr. Axelrod, rides in the dental chair, learning about my teeth and how to care for them, choosing my toy prize in the treasure box, being part of the “No Cavity Club”, and going home with my new dental goody bag containing a new toothbrush and kid’s toothpaste and colouring book. I mean, what’s not to like about that?”
My parents never made a big fuss about treatment or anything about the dentist for that matter, so visits just seemed commonplace and routine. So, when I had a cavity once, I never had any fear before my visit. It was treated like all of my other routine visits – fun, fun fun! Getting my tooth fixed was just another fun visit.
Now that I’m an adult, I’ve been coming in for more frequent cleaning because I feel like every 9 months is just way too long between cleanings. I’m told that I have really healthy teeth and I know that because I’ve always taken care of them I will probably be able to keep them forever and not have to worry about my teeth when I’m older. Whenever any of my friends have any problems with their teeth I say, “Go see my dentist. You’ll love him!” That’s my story!
Wow! When we first asked her about her sunny side, we weren’t expecting all of this, but we weren’t surprised either. We have many adults who have been coming here since their “First Visit.” We are tremendously honoured when they choose us to care for their own children’s dental health and appreciate all of their kind referrals of family and friends.
We’d love to hear about it and others would love to also. Positive dental stories help people have hope that they can come into a dental office, regardless of their level of dental health, and know that they will be treated kindly and receive the same type of care that Mary has enjoyed all of her life.
Yours in Better Dental Health,
The Your Smile Dental Care Team,